“Community” has special significance for us. For four decades, we’ve worked with local communities and partner organizations to ensure our members have access to quality care. Additionally, our passions have led us to wide-ranging partnerships to improve the region’s quality of life and bring us one step closer to a healthier western North Carolina.
Community is also where healing happens. In years past, many individuals with behavioral health or intellectual/developmental disability treatment needs lived in institutions. Our modern network of community-based services and supports allows people, sometimes with assistance, to live where they choose, as independently as possible. Community support is key in making this happen. We’ve been fortunate to develop close relationships with providers and community partners in each county we serve and know great things can and do happen when we all come together.
A community generally includes all people who live there. While we focus on serving our members, our broader community includes more than 1 million people living in 23 counties, from Murphy in the southwest to Sparta in the northeast.
Our Community Outreach Team frequently travels those roads to facilitate free, cutting-edge trainings open to the general public. They speak at schools, distribute information at local events and train nursing home staff on care for people with dementia. Our peer and family support specialists welcome everyone to free trainings on whole-body wellness and give hope to those beginning their own recovery journey.
Other teams work closely with community partners to address some of the state’s most persistent behavioral health and intellectual/developmental disability challenges. This includes reducing emergency department use for mental health concerns, coordinating services for people upon hospital discharge and making it possible for individuals to move out of institutions.
Our communities have invested in us for many years. It’s our honor to return the favor.