Crisis Intervention Training

The Crisis Intervention Team (CIT) Training gives law enforcement officers and first responders the advanced knowledge and skills they need to help in crisis situations involving individuals with mental illness, substance abuse or developmental disabilities. Crisis Intervention Teams are crucial to reduce arrest numbers, connect people with important health services, and help prevent injuries to all involved in the situation—the officers, first responders and individuals in crisis.

The first Crisis Intervention Team training was established in Memphis in 1988. Since then, over 2,000 communities in 40 states have adopted the Memphis Model. Vaya Health, along with the National Alliance on Mental Illness (NAMI) and its community partners, operates a robust CIT program; Vaya Health has trained over 725 officers and first responders in CIT throughout Western North Carolina.

“CIT has become instrumental in our daily operations, both in the field and within the confines of our detention center. The ability to give our deputies and detention officers the tools needed to de-escalate, mitigate and facilitate clear outcomes is invaluable.  The use of CIT provides increased safety for our personnel and those we encounter, thus allowing for a more concise understanding of those we deal with and their circumstances. CIT provides our personnel with confidence in volatile situations while maintaining respect and dignity for those we serve.”
Chief Deputy Jeffrey Haynes, Haywood County Sheriff’s Office, Haywood

Related Pages

Call 1-800-849-6127 toll free 24/7 to obtain services and support for mental health, developmental disabilities and substance abuse. Members can request materials in Spanish or English.

Llamar al número gratuito 1-800-849-6127 24/7 para obtener servicios y apoyo a la salud mental, discapacidades de desarrollo y abuso de sustancias. Los miembros pueden solicitar materiales en español o Inglés.