NEWS PHOTO GALLERY: Balsam Center in Haywood County Expands

October, 12, 2017 – A recent expansion, extensive renovations and other upgrades will allow the Balsam Center in Haywood County to serve more local residents seeking mental health or substance use treatment.

The Balsam Center, operated by Appalachian Community Services (ACS) and located at 91 Timberlane Road in Waynesville, expanded its facility-based crisis unit from 12 to 16 beds and remodeled both the crisis unit and its outpatient facility. Other new features include upgraded technology to enhance safety and security, a substance use group therapy room, a nature trail and a primary care exam room. ACS also expanded the center’s outdoor recreation and gazebo area for individuals staying in the crisis unit and modernized its telehealth stations, which allow people to speak with a healthcare provider via video chat.


About Vaya Health – Vaya Health manages public funds for mental health, substance use disorder and intellectual or developmental disability services in 23 North Carolina counties: Alexander, Alleghany, Ashe, Avery, Buncombe, Caldwell, Cherokee, Clay, Graham, Haywood, Henderson, Jackson, Macon, Madison, McDowell, Mitchell, Polk, Rutherford, Swain, Transylvania, Watauga, Wilkes and Yancey. Access to services and crisis help are available 24 hours a day, 7 days a week at 1-800-849-6127.

Call 1-800-849-6127 toll free 24/7 to access mental health, substance use and intellectual and/or developmental disability services. Members can request materials in Spanish or English.

Llamar al número gratuito 1-800-849-6127 24/7 para obtener servicios y apoyo a la salud mental, discapacidades de desarrollo y abuso de sustancias. Los miembros pueden solicitar materiales en español o Inglés.