Partners Behavioral Health Management contracts with Vaya Health to perform credentialing activities for Partners providers. Vaya Health utilizes a single portal for all credentialing activities. Through the single portal, Vaya Health processes all of the applications and documents for both MCOs.
All credentialing requests to Vaya Health should be initiated by submitting the appropriate form as indicated below. Instructions for submission are included on each of the forms.
IMPORTANT: All notices are sent to the primary/credentialing contact identified by the applicant. If this or any other information is incorrect, your application could be delayed or denied.
Questions about the credentialing process should be directed to (855) 432-9139 or email@example.com
Documents and Forms can be submitted via email to firstname.lastname@example.org or through the US Postal Service:
200 Ridgefield Court
Asheville, NC 28806
Fax: (828) 225-2796