Any email communications containing Private Health or Sensitive Information (PHI/SI) must be sent to us securely. Vaya Health uses Zixmail to send and receive secure email.
New to Zixmail?
Visit the Vaya Health Secure Message Center to register and activate your account.
Receiving a secure email from Vaya Health:
If Vaya Health sends you a secure message, you will receive a notification email with a link to the Vaya Health Secure Message Center.
- Follow the link or go to: https://web1.zixmail.net/s/e?b=smokymountaincenter
- Log in to your Vaya Health Zixmail account
- Retrieve your secured message(s)
Sending a secure email to Vaya Health:
Go to the Vaya Health Secure Message Center
- Click the Compose tab
- Compose your message
- Click Send
- Log out of your Vaya Health Zixmail account