Behavioral Health Crisis Line
1-800-849-6127
Member and Recipient Service Line
1-800-962-9003

Welcome to
Vaya Health

Vaya Health is a public managed care organization (MCO) that prioritizes whole-person health. We manage Medicaid, federal, state, and local funding to connect the people we serve to health care services and supports. Our specialty is helping individuals with needs related to mental health, substance use disorders, intellectual/developmental disabilities 
(I/DD), and traumatic brain injuries (TBI). 

Mom and son hugging and smiling
Breast cancer awareness banner saying mammogram early detection saves lives.
Most women diagnosed with breast cancer have no family history. Learn steps you can take to lower your risk for this disease.
Hope4NC banner for video includes Hope4NC while logo over an image of the Appalachian mountains.
Watch a Spotlight Carolina interview that discusses how Vaya and Hope4NC are still supporting WNC residents one year after Hurricane Helene made landfall. 

Health Plans

Vaya Total Care
 Medicaid Services
(Tailored Plan)

You may qualify for Vaya Total Care Medicaid services if you: 

  • Have NC Medicaid or are eligible for it.
  • Have Medicaid in a county that Vaya serves.
  • Need care for a mental illness, substance use disorder, intellectual/developmental disability (I/DD), and/or traumatic brain injury (TBI). 
State-Funded
Services
(Tailored Plan)

You may qualify for State-funded services if you:

  • Don’t have insurance, or your insurance doesn’t cover enough
  • Live in a county that Vaya serves.
  • Need care for a mental illness, substance use disorder, intellectual/developmental disability (I/DD), and/or traumatic brain injury (TBI). 
NC Medicaid
Direct

You may qualify for NC Medicaid Direct services if you:

  • Live in North Carolina 
  • Have NC Medicaid or are eligible for it 
  • Are not enrolled in NC Medicaid Managed Care (such as a Tailored Plan or a Standard Plan.) 

Vaya Health serves 32 counties in North Carolina.

Alamance, Alexander, Alleghany, Ashe, Avery, Buncombe, Caldwell, Caswell, Chatham, Cherokee, Clay, Franklin, Graham, Granville, Haywood, Henderson, Jackson, Macon, Madison, McDowell, Mitchell, Person, Polk, Rockingham, Rowan, Stokes, Swain, Transylvania, Vance, Watauga, Wilkes, and Yancey.

Explore Our Resources

Take a Health Screening
Being mentally and emotionally strong is important to maintain your overall health. Take a screening today to see where you stand.

Improve Your Wellness
Your physical and mental health are closely connected. Learn how to have a healthier lifestyle and strengthen your resilience.

Walk-in Centers
Find a walk-in center near you and receive a same-day crisis assessment.

Latest News


October is Disability Employment Awareness Month, and Vaya Health is honoring those with disabilities who participate in the workforce. For some people with disabilities, participating in the workforce provides personal […]

Oct 2, 2025

Breast cancer is the most common cancer affecting women worldwide. According to the American Cancer Society, about 1 in 8 women in the U.S. will be diagnosed with breast cancer […]

Sep 30, 2025

ASHEVILLE, NC – One year after Hurricane Helene brought devastating impacts to western North Carolina, Vaya Health is reflecting on the progress made and reaffirming its commitment to the recovery […]

Sep 25, 2025

Upcoming Events

Our in-person and virtual events support the people, providers, and communities we serve. For the public, we offer educational workshops, local forums, and mental health awareness events to foster understanding and engagement. For providers, we deliver specialized training sessions, updates on industry standards, and opportunities to collaborate, ensuring they have the tools and knowledge needed to deliver exceptional care.

4
Oct
Time – 10:00 am–2:00 pm
7
Oct
Time – 2:00 pm–3:00 pm