NC Innovations offers participants and their guardians a choice about how services are directed. The Innovations program allows participants or their guardians to self-direct some or all of the participant’s services, instead of having all services directed by a healthcare provider. Self-directed services are called Individual and Family Directed Services (IFDS). There are two models in the IFDS option: Employer of Record (EOR) and Agency with Choice (AWC).
Participants and legally responsible persons (LRPs) who choose the IFDS option are choosing to function as a provider. This means that you/your LRP, the EOR/Managing Employer, and the Representative (if applicable) have the ability and the responsibility to access information, manage employees and budgets, and get support and assistance. You are also responsible for participating in and cooperating with any and all Vaya monitoring reviews, payment reviews, audits, and other investigations.
Speak to your Vaya care manager to learn more, or view the handbook.
View appendices below:
Appendix A- IFDS Representative Screening Questionnaire
Appendix B- Community Navigator Agency’s Attestation
Appendix C- IFDS Designation of Representative Form
Appendix D- Employer of Record IFDS Assessment
Appendix E- Agency with Choice IFDS Assessment
Appendix F- Employer of Record IFDS Agreement
Appendix G- Agency with Choice IFDS Agreement (Managing Employer)
Appendix H- IFDS Representative Agreement
Appendix J- Suggested Documents to Maintain (for EOR model primarily)
Appendix K- IFDS Employee Qualifications and Training Checklist
Appendix L- Request for Out-of-State Travel
Appendix M- Employee of Record Health and Safety Checklist
Appendix N- Employer of Record Incident Reporting Materials
Appendix O- IFDS Employer Supplies: Pre-Approved Items
Appendix P- Individual and Family Directed Services: Key contacts
Documents and forms (Will open in a new window)
Relative as Direct Support Employee (RaDSE)
NC Innovations Provider Quarterly Self Review of Member Record
Q&A Companion EOR Performance Improvement Process
Monitoring
Documentation Checklist Employer of Record
Quality Management Employer of Record Review Tool
Vaya Health’s Network Performance Unit uses an Annual Monitoring Tool for Employers of Record for Innovations participants using the EOR model. A copy of the tool will be provided to the EOR before annual monitoring takes place.
AGENCY WITH CHOICE (AWC) PROVIDERS
The Arc of North Carolina, Inc. (828) 254-4771
F.I.R.S.T. (d/b/a FIRST) (828) 277-1315
Covenant Case Management (704) 249-7418
FINANCIAL SUPPORTS SERVICES AGENCY (FSSA) PROVIDERS
Acumen Fiscal Agent, Inc. (480) 295-4930
Secure Direction NC (833) 278-3737
ACCENT INTERMEDIARY SERVICES (AIS)
Community Navigation Services (919) 377 9575
Individual and Family Directed Services (IFDS) Email Updates
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