Vaya Health’s service array includes “in lieu of” services, also known as ILOS. These extra supports are not included in the North Carolina Medicaid State Plan but have been approved by the NC Department of Health and Human Services (NCDHHS) for use by Vaya as medically appropriate, cost-effective alternatives to State Plan services.
Vaya members have the right to refuse ILOS and instead request the original service. We offer the following ILOS for eligible Medicaid members:
Acute and Subacute Services provided in an Institute of Mental Disease (IMD)
Child Focused Assertive Community Treatment (Child ACT)
Behavioral Health Crisis Risk Assessment and Intervention (BH-CAI)